Final Role-Play: putting together all of the skills learned in ETT™ Training
The final component of ETT™training is a role-play in which participants utilize and practice all the skills learned during ETT™ training.
This role-play is different than others, because instead of playing other characters as you do in other components of the training (e.g. medical professional, teacher, or parent that you played while learning active empathy), you are playing your real-life role.
For example, a real-life medical professional interacts with a patient (played by another medical professional), a teacher interacts with one or more difficult students (played by other teachers), and parents interact with a child in conflict (to help with conflict in the home) or with another parent.
About the Video. This final role-play allows participants to actually see the difference ETT™ training makes to improve communication with their patients, students, or children. See an example of a final role play in the video to the right.
In the video: Marjorie Heymann (before/after) and Drs. Peter Jensen and Evelyn Montanez
Summary of skills practiced in the video:
This video shows how you can bring the skills learned in ETT™ training into your real life role as a parent, teacher, or medical professional. These skills include:
Active listening (as yourself, with a family member or friend, with normal pauses);
Active empathy (based on adjusting to the individual needs and unique life story and perspective of the other person, different and deeper than feeling sorry for the other person;
Dealing with conflict by:
. . . Being present with your own wants/needs
. . . Listening better to the needs underneath the words
. . . Avoiding stereotyping the other person
. . . Adjusting to the other person's perspective